Sales Lead-ANN

KnitWell Group•Southglenn, CO

2d•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports employees in expressing their authentic selves. The Sales Lead is a key team member who supports and models excellent customer experiences, with a focus on personalized service and providing guidance and support to associates. The role directly affects both customer and associate experiences. The Sales Lead collaborates with the Store Manager to learn store functions and is prepared to step into the manager role when needed. This position supports onboarding and team development, an inclusive store environment, high visual and operational standards, and a customer-focused and profitable business.

Requirements

Technology proficiency and ability to operate a point-of-sale system.
Enjoys communicating and coaching.
Flexible availability, including evenings, weekends, and holidays.
Takes initiative in making thoughtful decisions.
Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

Six months of retail sales experience preferred.
Management experience preferred.

Responsibilities

Represent the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment where associates feel welcome and engaged.
Uphold visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching to help associates improve customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed about company priorities and promotions, and provide customers with a seamless omnichannel shopping experience using available tools.
Collaborate with the Store Manager to learn store functions and step into the manager role when needed.