Sales Lead-ANN

Knitwell Group • San Jose, CA

7d • $19 - $24 • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, with a focus on personalized service and providing guidance and support to associates. The role directly impacts both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead learns store functions and is prepared to step in as manager when needed.

The role represents the LOFT brand, supports onboarding and team development, promotes an inclusive store environment, and upholds visual and operational standards with a customer-first focus. The Sales Lead uses available tools and technology to support a customer-focused, profitable business and deliver a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and to provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed