Sales Lead-ANN

Knitwell Group•Estero, FL
•Onsite

About The Position

As a Sales Lead at LOFT, you are a key team member who supports and models excellent customer experiences. You deliver personalized customer experiences and provide guidance and support to associates, affecting both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step in as manager when needed. The position is regular, part-time, at Store 1566-The Shop at Coconut Point in Estero, Florida.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience (preferred).
  • Management experience (preferred).

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to promote a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates improve customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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