About The Position

The Sales Lead drives personal sales, achieves performance goals, and delivers an exceptional customer experience while exemplifying Purple’s values. The role also helps develop and coach team members, and offers the opportunity to grow selling skills, strengthen product knowledge, and become a top seller in Purple’s retail stores. The position is part-time, with an estimated schedule of approximately 15–29 hours per week; actual hours may vary based on business needs. The compensation is $19.00 per hour, with eligibility for monthly commissions on qualifying mattress sales under the applicable commission agreement.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience working in a retail environment.
  • Comfort learning and adapting to new technology.
  • Excellent interpersonal communication capabilities and effective communication skills.
  • Customer-service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Desire to improve selling behavior and problem-solving.
  • Understanding of basic business management functions.
  • Enthusiasm and a positive attitude.
  • Willingness to learn and tackle new challenges.
  • Ability to meet the physical demands of the role, including prolonged standing, moving about, repeated reaching or bending, and handling objects up to 50 pounds; lifting up to 200 pounds with team assistance or equipment may be required.

Responsibilities

  • Make strategic sales decisions aligned with Purple’s values.
  • Drive individual sales and results using sales strategies to meet performance metrics.
  • Set personal goals, take ownership of results, monitor progress, and track personal performance.
  • Exhibit selling behavior aligned with Purple’s strategy and continue developing selling skills, performance, and product knowledge.
  • Help foster a positive work environment and help develop and coach team members.
  • Follow Purple retail policies, including safety and operational standards, and use company resources to uphold visual and operational standards.
  • Provide excellent customer service with a solution-oriented mindset.
  • Learn and communicate product knowledge to match customers’ needs.
  • Demonstrate company values through behavior.
  • Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

  • 401(k) match
  • Employee discount
  • Complimentary mattress
  • Monthly commissions on qualifying mattress sales
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