Sales Lead, Fashion Outlets of Niagara Falls
About The Position
Ann Taylor is seeking a Sales Lead to support excellent customer experiences and provide guidance to associates. The role focuses on delivering personalized customer experiences and positively influencing both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead learns store functions and is prepared to step into the manager role when needed. The Sales Lead represents the brand, supports team onboarding and development, and helps maintain an inclusive store environment. The role upholds visual and operational standards, supports a customer-focused and profitable business, and uses technology to communicate company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience.
- Management experience.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
- Step into the manager role when needed.
Benefits
- 401(k) plan.
- Merchandise discounts, plus eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company’s brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
