Sales Associate Niagara Falls NY

Michael Kors•Niagara Falls, NY

21h•$15 - $20

About The Position

The Sales Associate works in the Retail division and reports to the Management Team. The role is responsible for achieving sales goals and developing lasting client relationships by providing the highest level of customer service and complying with company policies, procedures, and directives. The position involves sales generation, client service, merchandise and inventory upkeep, shipping and receiving support, register operations, and participation in training and store activities.

Requirements

Minimum 2 years of retail experience.

Responsibilities

Meet sales goals and use elevated levels of sales and service to maximize sales performance.
Demonstrate in-depth knowledge of merchandise.
Monitor sale details, including shipping, alterations when applicable, and special requests, to ensure customer satisfaction.
Comply with sales-related policies and procedures.
Maintain an interest in the fashion industry and market trends.
Provide the highest level of customer service.
Build and maintain repeat clientele using the client book.
Resolve client problems and complaints quickly and effectively to ensure client satisfaction.
Keep the selling floor and merchandise neat, organized, and stocked.
Assist with maintaining inventory in the stockroom and on the selling floor.
Assist with stock, shipping, and receiving protocols and policies, including related paperwork.
Participate in inventories.
Comply with Point-of-Sale policies and procedures and properly execute relevant register functions.
Adhere to the work schedule, including time and attendance requirements.
Participate in relevant training and development seminars, programs, and meetings as directed by store management.