Part Time Sales Lead - Valley Plaza Mall

Store•Bakersfield, CA
•Onsite

About The Position

The Sales Lead is a role-model Bear Builder who takes on Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First® behaviors, and helps achieve store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role, providing exceptional Guest service and supporting store operations.

Requirements

  • High school diploma or GED equivalent.
  • Availability to work 15–25 hours per week.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
  • Ability to sit, stand, and move around for the duration of a shift.
  • Ability to lift more than 25 pounds.

Nice To Haves

  • Build-A-Bear store associate experience.
  • Associate’s degree or higher in business, management, or a related field.

Responsibilities

  • Serve as a role model by providing exceptional Guest service and helping ensure a memorable experience.
  • Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
  • Model Experience First behaviors.
  • Provide feedback to the management team about performance and compliance issues for the CWM and AWM to address.
  • Actively engage with Guests using the Experience First Make Behaviors.
  • Create a warm and inclusive atmosphere that encourages positive interactions and Guest satisfaction.
  • Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
  • Demonstrate team commitment by being dependable, engaged, and helpful.
  • Support store financial goals and compliance with company policies, procedures, and standards.
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