Part Time Sales Lead - Phipps Plaza

Store • Atlanta, GA

1d • Onsite

About The Position

The Sales Lead is a role-model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First® behaviors, and helps achieve store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role by providing exceptional Guest service and supporting smooth store operations.

The role is part time and requires availability for 15–25 hours per week. The work involves a flexible retail schedule and may take place in indoor or outdoor malls, strip centers, and other retail locations. Performance is measured by support for store financial goals and compliance with company policies, procedures, and standards, including decision-making, execution, creating an Experience First culture, achieving assigned goals, operational consistency, and stakeholder feedback.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service and help ensure memorable experiences.
• Guide, support, and direct a team of associates to support smooth store operations and achieve sales goals.
• Model Experience First behaviors.
• Provide feedback to the management team about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests using Experience First Make Behaviors.
• Create a warm and inclusive atmosphere, encourage positive interactions, and help ensure Guests leave satisfied.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless Guest experience.
• Be dependable, engaged, and helpful as a committed team member.
• Support achievement of store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED