Part Time Sales Lead - Valley Plaza Mall

Build-A-Bear Workshop•Bakersfield, CA

19h•$20 - $20•Onsite

About The Position

The Sales Lead is a role model Bear Builder with additional responsibility for serving as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not assigned as Floor Leader on Duty, the Sales Lead performs the Bear Builder role, providing Guest service and supporting store operations.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Thrive in an Experience First environment.
Connect with and inspire others to achieve results.
Enjoy meeting and interacting with new people.
Have a “How can I help” attitude.
Have a strong desire to develop, train, and support others’ success.
Exercise good judgment in ambiguous situations.
Display strong initiative and self-direction.
Thrive in a dynamic and changing environment.
Remain calm when faced with challenging circumstances.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, model exceptional Guest service and help ensure a memorable experience.
Guide, support, and direct associates to maintain smooth store operations and achieve sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues that the CWM and AWM are responsible for addressing.
As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
Create a warm and inclusive atmosphere, foster positive interactions, and help ensure Guests leave satisfied with their experience.
Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
Demonstrate team commitment by being dependable, engaged, and helpful.
Support achievement of store financial goals and compliance with company policies, procedures, and standards.
Demonstrate sound decision-making, judgment, execution, and achievement of assigned goals.
Consistently execute operational standards and respond to stakeholder feedback.