Sales Lead Temp Role - US - Hulen Mall

Build-A-Bear Workshop • Fort Worth, TX

2d • Onsite

About The Position

The TEMP Sales Lead is a role model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service as a role model to help ensure a memorable experience.
• Guide, support, and direct associates to promote smooth store operations and achieve sales goals.
• Model Experience First behaviors.
• Inform the management team about performance and compliance issues that the CWM and AWM are responsible for addressing.
• As a Bear Builder, actively engage with Guests and use the Experience First Make Behaviors to provide exceptional service.
• Create a warm, inclusive atmosphere and foster positive interactions so Guests leave satisfied.
• Meet brand standards and guidelines to maintain operational excellence and a seamless Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED