About The Position

The TEMP Sales Lead is a role model Bear Builder with additional responsibility as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs and supports Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not assigned as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations. Performance is measured by support for store financial goals and compliance with company policies, procedures, and standards. Measures include decision-making and execution, creating an Experience First culture for Guests and associates, achieving assigned goals, consistent execution of operational standards, and stakeholder feedback. Supervisors may assign additional functions and requirements. The position is at-will and the job description may be changed by Build-A-Bear, Inc. The post is valid from October 20, 2026, through January 4, 2027. Pay is $17.50–$17.75 per hour.

Requirements

  • High school diploma or GED equivalent.
  • Availability to work 15–25 hours per week.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
  • Ability to sit, stand, and move around for the duration of a shift.
  • Ability to lift more than 25 pounds.
  • Demonstrate good judgment in ambiguous situations, initiative and self-direction, and the ability to remain calm in challenging circumstances.
  • Thrive in a dynamic and changing environment and enjoy meeting and interacting with new people.
  • Connect with and inspire others, and demonstrate a helpful attitude and a desire to develop, train, and support others.

Nice To Haves

  • Build-A-Bear store associate experience.
  • Associate’s degree or higher in business, management, or a related field.

Responsibilities

  • As Floor Leader on Duty, model exceptional Guest service and help ensure memorable experiences.
  • Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
  • Model Experience First behaviors.
  • Provide feedback to the management team about performance and compliance issues for the CWM and AWM to address.
  • As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
  • Create a warm, inclusive atmosphere and foster positive interactions so Guests leave satisfied.
  • Meet brand standards and guidelines to uphold operational excellence and provide a cohesive Guest experience.
  • Demonstrate team commitment by being dependable, engaged, and helpful.
  • Support store financial goals and comply with company policies, procedures, and standards.
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