Sales Lead Temp Role - US - The Parks at Arlington

Build-A-Bear Workshop • Arlington, TX

2d • Onsite

About The Position

The TEMP Sales Lead is a role model Bear Builder with additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

The position supports exceptional Guest experiences, smooth store operations, achievement of sales goals, and compliance with company policies, procedures, and standards. Performance is measured by decision-making, judgment and execution; creating an Experience First culture for Guests and associates; achievement of assigned goals; consistent execution of operational standards; and stakeholder feedback. Supervisors may assign additional functions and requirements as appropriate.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service and model role-model behavior to help ensure memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests using Experience First Make Behaviors.
• Create a warm and inclusive atmosphere, encourage positive interactions, and help ensure Guests are satisfied with their experience.
• Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support achievement of store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED