pt sales lead

Caleres • Irwin, PA

88d • Onsite

About The Position

As a Famous Footwear Sales Lead, you create a welcoming store environment and deliver engaging customer experiences that encourage customer loyalty. You support the store team through integrity, a positive attitude, coaching, and collaboration, while sharing knowledge of shoe trends and helping customers find styles that suit their needs.

The role drives sales and accountability toward goals while supporting daily retail operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop. The Sales Lead follows company policies, communicates direction set by the store manager, and helps mentor and train associates on selling and operational processes. The position requires a flexible schedule, including holidays, nights, weekends, and extended hours, as well as physical activity on the sales floor and lifting up to 40 pounds.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Basic computer skills.
• Ability to work a flexible schedule and meet role availability requirements, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Help create a welcoming, caring, and inclusive store culture and inspire teammates through integrity and drive.
• Support coaching moments that help associates improve customer connection and selling behaviors.
• Drive sales and take accountability for individual goals and their impact on store performance.
• Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
• Follow company policies and use available partners and resources to accomplish tasks.
• Deliver attentive customer service and help customers find suitable shoe styles and fits.
• Share knowledge of trends with the store team and customers.
• Help mentor and train associates on selling and operational processes.
• Communicate and help carry out direction set by the store manager.
• Promote diversity, inclusivity, and a positive, supportive team environment.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED