Sales Lead, Towne East Mall
About The Position
The Sales Lead creates an engaging environment for associates and customers and partners with the Store Manager to execute daily action plans. The role helps ensure smooth store operations, a well-presented store, and associates who are trained and motivated to reach their potential. The Sales Lead may step into the Manager role when needed and guides the team with support from store leaders. The position focuses on welcoming customers, understanding their needs, sharing product and service knowledge, and helping associates deliver the company selling model. It also supports store leadership with operational execution, associate coaching and onboarding, business results, scheduling productivity, communications, task prioritization, brand guidelines, operational requirements, and asset protection policies.
Requirements
- 1–3 years of retail experience.
- High school diploma or equivalent.
- Passion for styling and enjoyment of working with people.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficiency with technology, including the ability to operate store systems accurately.
Responsibilities
- Welcome customers, understand their needs, and support their shopping experiences.
- Share knowledge of products and services to outfit and inspire customers.
- Empower teams to exceed customer expectations through the company selling model.
- Help store leaders execute daily operational action plans.
- Motivate and coach associates to recognize and improve performance.
- Identify business opportunities in partnership with store leaders to drive results.
- Assess daily schedules to maximize productivity and equalize payroll.
- Share daily communications with store teams and prioritize tasks as needed.
- Support store leadership with onboarding new associates when needed.
- Adhere to brand guidelines, operational requirements, and asset protection policies.
- Partner with the Store Manager and help guide the team; step into the Manager role when needed.
Benefits
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
