Sales Lead, Mayfaire Towne Center

Knitwell Group • Wilmington, NC

3d • Onsite

About The Position

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. You help uphold brand standards and shape a positive team culture by providing clear direction and support toward team goals. You model a welcoming, customer-centered environment and create memorable, personalized experiences that reflect the company’s culture of hospitality.

The role supports store operations and associate development, while contributing to an engaging and collaborative work environment. The position is regular, part-time, at the Mayfaire Towne Centre WHBM store in Wilmington, North Carolina.

Requirements

• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team-player mindset with a high level of ownership and initiative.
• Flexible availability, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Passion for the brand, fashion, and empowering confidence.
• 2 years of retail management experience preferred.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
• Coach and encourage the team to stay on track with performance goals.
• Execute operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Stay knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships. Availability of benefits depends on employment type, role, and eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed