Sales Lead, Mayfaire Towne Center

KnitWell Group • Wilmington, NC

1d • Onsite

About The Position

As a Sales Lead at WHBM, you partner closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. You help uphold brand standards, shape a positive team culture, and set the tone for achieving team goals through clear direction and support. You model a welcoming, customer-centered environment that goes beyond transactions to create memorable, personalized experiences rooted in hospitality.

The role supports general store operations, team communication and development, sales-floor execution, and operational activities. This is a regular part-time position at the Mayfaire Towne Centre store in Wilmington, North Carolina. Benefits are subject to employment type, role, and eligibility requirements.

Requirements

• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team-player mindset with a high level of ownership and initiative.
• Flexible availability, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Passion for the brand, fashion, and empowering confidence.
• Two years of retail management experience preferred.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
• Coach and encourage the team to stay on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Stay knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed