Associate, Towne East Mall

KnitWell Group•Wichita, KS
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to company goals. The role represents the brand with fashion and product knowledge, supports an integrated omnichannel experience, and helps customers find products that inspire confidence and self-expression. Associates also support store operations, prioritize tasks around customer and business needs, protect company assets, and maintain a safe workplace while following company policies and applicable employment laws.

Requirements

  • Strong written and verbal communication skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasional movement of items weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise above shoulder level, including climbing a ladder up to 12 feet; occasional replacement of overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience, with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming store environment through intentional customer engagement.
  • Identify customers’ needs and wants through curious, confident conversation.
  • Use company resources to reinforce the brand experience and build strong, lasting customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits and build trust.
  • Support operational needs as required and prioritize tasks to serve customers and the business.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, including eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across company brands
  • Community impact through philanthropic partnerships
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