Sales Lead Mashpee Commons

Knitwell Group•Mashpee, MA

3d•$16 - $20

About The Position

WHBM is built on the fashion contrast of white and black and aims to inspire independent women through modern, timeless styles. The Sales Lead partners closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. This role helps uphold brand standards and foster a positive team culture, setting clear direction and support to help achieve team goals. The Sales Lead models a welcoming, customer-centered environment and creates memorable, personalized experiences that reflect the brand’s hospitality culture.

Requirements

Must be at least 18 years old.
Ability to develop strong customer and peer relationships.
A team-player mindset with a high level of ownership and initiative.
Flexible availability, including nights, weekends, and holidays.
Excellent communication and interpersonal skills.
Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

Passion for the brand, fashion, and empowering confidence.
Two years of retail management experience preferred.

Responsibilities

Assist the store leadership team with general store operations, including opening and closing responsibilities.
Share brand priorities, initiatives, and messages with store teams.
Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
Coach and encourage the team to stay on track with performance goals.
Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
Stay knowledgeable about current sales, promotions, and store policies.
Support associate development, provide coaching feedback, and assist with scheduling when needed.
Share ideas and insights with the store leadership team.
Contribute to a positive work environment through teamwork with peers and leaders.