Sales Lead-ANN

KnitWell Group • Plantation, FL

2d • Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to empower women to express themselves with confidence. The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and provides guidance and support to associates. The role directly affects both customer and associate experiences. The Sales Lead collaborates with the Store Manager to learn store functions and is prepared to step in as manager when needed.

The Sales Lead represents the brand and models personalized customer experience behaviors; helps store leaders onboard and develop an engaged team; supports an inclusive environment; upholds visual and operational standards; and uses tools and technology to support a customer-focused, profitable business and seamless omnichannel shopping. The role also involves coaching associates, building productive team relationships, and communicating company priorities and promotions to customers.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to foster a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
• Learn store functions in collaboration with the Store Manager and step into the manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed