Part Time Sales Lead - Mall at Barnes Crossing

Store • Tupelo, MS

3d • Onsite

About The Position

The Sales Lead is a role-model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead guides and supports associates, models Experience First® behaviors, and helps achieve store sales goals. When not serving as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations.

Performance is measured by contributions to store financial goals and compliance with company policies, procedures, and standards. This includes decision-making and execution, creating an Experience First culture for Guests and associates, achieving assigned goals, consistently following operational standards, and stakeholder feedback. Supervisors may assign additional duties and requirements as appropriate.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrives in an Experience First environment; connects with and inspires others to achieve results; enjoys meeting and interacting with new people; and has a helpful attitude.
• Strong desire to develop, train, and support others’ success.
• Good judgment in ambiguous situations, strong initiative and self-direction, and ability to thrive in a dynamic environment and remain calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service and model appropriate behavior for other associates.
• Guide, support, and direct associates to help ensure smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere, foster positive interactions, and help ensure Guests are satisfied with their experience.
• Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support store financial goals and comply with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED