Sales Lead, LOFT, The Waterfront

KnitWell Group • Homestead, PA

5d • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, with a focus on personalized service and providing guidance and support to associates. The role directly affects both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead learns store functions and is prepared to step in as manager when needed.

The Sales Lead represents the LOFT brand, supports onboarding and team development, and helps maintain an inclusive store environment. The role upholds visual and operational standards, supports profitable business and a customer-focused team, and uses technology and available tools to provide customers with a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates succeed in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
• Collaborate with the Store Manager to learn store functions and step into the manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed