Sales Associate-LOFT

KnitWell Group•Reston, VA

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to help women express themselves with confidence. The Sales Associate serves as a brand ambassador, building authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. The role also helps maintain an attractive, organized sales floor and collaborates with the team to create personalized customer experiences and an inviting store environment.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across brands
  • Community impact through philanthropic partnerships
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