Sales Associate-Eastview, LOFT

Knitwell Group•Victor, NY
•$16 - $20•Onsite

About The Position

LOFT is seeking a Sales Associate to serve as a brand ambassador, build authentic connections with customers, and guide their shopping journeys through personalized styling recommendations. The role includes helping keep merchandise organized and correctly placed on the sales floor, collaborating with the team to create personalized customer experiences, and supporting an inviting store environment. The Sales Associate shares product knowledge and recommendations, uses brand behaviors and personalized service to build customer loyalty, and upholds visual and operational standards while keeping the customer at the center. The role also uses technology and available tools to stay informed about company priorities and promotions and to support a seamless omnichannel shopping experience. The Associate partners with store leaders to meet individual goals and daily expectations and builds productive relationships by sharing ideas and helping others. This is a regular, part-time position at Eastview Mall in Victor, New York. The stated pay range is $16.00–$20.00 per hour. Benefit availability depends on employment type, role, and eligibility requirements.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology and available tools to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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