Sales Associate LOFT

KnitWell Group • Ann Arbor, MI

7d • Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who creates authentic connections with customers and guides their shopping journey through personalized styling recommendations. You help keep the store beautiful by ensuring merchandise is organized and displayed in the right place on the sales floor. Working collaboratively with your team, you create personalized customer experiences and help maintain an inviting sales-floor environment.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience.

Responsibilities

• Connect with customers, listen to their needs, and create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions, and use available tools to provide a seamless omnichannel shopping experience.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.
• Keep merchandise organized and correctly placed on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts, including eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed