Sales Lead Temp Role - US - FlatIron Crossing

Build-A-Bear Workshop•Westminster, CO
•$18 - $18•Onsite

About The Position

The TEMP Sales Lead is a role model Bear Builder with additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. At other times, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations.

Requirements

  • High school diploma or GED equivalent.
  • Availability to work 15–25 hours per week.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
  • Ability to sit, stand, and move around for the duration of a shift.
  • Ability to lift more than 25 pounds.
  • Demonstrates good judgment in ambiguous situations, initiative, and self-direction.
  • Able to remain calm in challenging circumstances and thrive in a dynamic, changing environment.
  • Enjoys meeting and interacting with new people and has a helpful attitude.
  • Able to connect with and inspire others, and has a desire to develop, train, and support others.

Nice To Haves

  • Build-A-Bear store associate experience.
  • Associate’s degree or higher in business, management, or a related field.

Responsibilities

  • As Floor Leader on Duty, serve as a role model by providing exceptional Guest service and ensuring memorable experiences.
  • Guide, support, and direct associates to help maintain smooth store operations and achieve sales goals.
  • Model Experience First behaviors.
  • Inform the management team about performance and compliance issues that the CWM and AWM are responsible for addressing.
  • As a Bear Builder, actively engage Guests and provide exceptional service using the Experience First Make Behaviors.
  • Create a warm, inclusive atmosphere and help ensure each Guest leaves satisfied.
  • Meet brand standards and guidelines to support operational excellence and a cohesive Guest experience.
  • Be dependable, engaged, and helpful as a committed team member.
  • Support store financial goals and compliance with company policies, procedures, and standards.
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