Sales Lead, Utica Square

KnitWell Group•Tulsa, OK
•Onsite

About The Position

The Sales Lead partners with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. This role helps uphold brand standards, foster a positive team culture, and guide the team toward its goals. The Sales Lead models a welcoming, customer-centered environment and creates memorable, personalized customer experiences that reflect the brand’s culture of hospitality. The role supports general store operations, including opening and closing, and helps communicate brand priorities and initiatives. It involves leading on the sales floor, coaching and encouraging associates, executing operational activities, and supporting associate development and scheduling as needed.

Requirements

  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, stretch for products, maneuver around the sales floor and stockroom, operate the register, and lift or carry up to 50 pounds.

Nice To Haves

  • Passion for the brand, fashion, and empowering confidence.
  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
  • Coach and encourage the team to stay on track with performance goals.
  • Execute cash handling, scheduling, inventory management, and merchandise replenishment activities.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the brands.
  • Community impact through philanthropic partnerships.
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