Soma Birch Run Outlet Sales Lead

Knitwell Group • Birch Run, MI

2d • Onsite

About The Position

The Sales Lead partners closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role helps uphold brand standards, foster a positive team culture, and provide clear direction and support toward team goals. The Sales Lead models a welcoming, customer-centered environment and creates memorable, personalized customer experiences that reflect the company’s hospitality culture.

The position supports general store operations and the store leadership team, including opening and closing, communicating brand priorities, coaching associates, and carrying out operational activities. It also involves leading on the sales floor through product knowledge and an omni-channel approach, maintaining awareness of promotions and policies, and contributing ideas and teamwork.

Requirements

• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team-player mindset with a high level of ownership and initiative.
• Flexible availability, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Passion for the brand, fashion, and empowering confidence.
• Two years of retail management experience preferred.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
• Coach and encourage the team to stay on track with performance goals.
• Execute operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Stay knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed