Part Time Sales Lead - Potomac Mills

Build-A-Bear Workshop • Woodbridge, VA

2d • $15 - $16 • Onsite

About The Position

The Sales Lead is a role model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders and models Experience First® behaviors while focusing on store sales goals. At other times, the Sales Lead performs the Bear Builder role, providing exceptional Guest service and supporting store operations.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm in challenging circumstances.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service as a role model to help ensure memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Inform the management team about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests and use Experience First Make Behaviors to provide exceptional service.
• Create a warm, inclusive atmosphere and positive interactions so Guests leave satisfied with their experience.
• Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED