Part Time Sales Lead - Potomac Mills

Store•Woodbridge, VA

About The Position

The Sales Lead is a role model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First® behaviors, and helps achieve store sales goals. When not serving as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations. The position is part-time, with availability to work 15–25 hours per week. The pay range is $15.00–$15.70 per hour.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Thrives in an Experience First environment; connects with and inspires others to achieve results; enjoys meeting and interacting with new people; and has a “How can I help” attitude.
Strong desire to develop, train, and support others’ success.
Exercises good judgment in ambiguous situations and demonstrates initiative and self-direction.
Thrives in a dynamic and changing environment and remains calm when faced with challenging circumstances.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, provide exceptional Guest service and act as a role model to help ensure memorable experiences.
Guide, support, and direct associates to promote smooth store operations and achieve sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
Create a warm and inclusive atmosphere, encourage positive interactions, and help ensure Guests leave satisfied.
Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
Demonstrate team commitment by being dependable, engaged, and helpful.
Support store financial goals and compliance with company policies, procedures, and standards.
Create an Experience First culture for Guests and associates, achieve assigned goals, and consistently execute operational standards.