Sales Lead, Johnson Creek Premium Outlet

Knitwell Group • Johnson Creek, WI

9d • Onsite

About The Position

As a Sales Lead at Lane Bryant, you create an engaging environment for associates and customers and partner with the Store Manager to execute daily action plans. You help ensure store operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their potential. With your operational knowledge, you can step into the Manager role when needed and guide the team with support from store leaders.

The role involves welcoming customers, understanding their needs, and supporting their shopping experiences; sharing product and service knowledge; and helping teams exceed customer expectations through the company selling model. You also support operational plans, coach associates, identify business opportunities with store leaders, assess schedules to maximize productivity and equalize payroll, communicate priorities to store teams, assist with onboarding, and follow brand guidelines, operational requirements, and asset protection policies.

Requirements

• 1–3 years of retail experience.
• High school diploma or equivalent.
• Passion for styling and love of working with people.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

• Welcome customers, understand their needs, and support their shopping experiences.
• Share knowledge of products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Identify business opportunities in partnership with store leaders to drive results.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Adhere to brand guidelines, operational requirements, and asset protection policies.
• Step into the Manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED