Sales Lead-ANN
About The Position
LOFT creates modern, feminine, versatile clothing for women and supports employees in expressing their authentic selves. As a Sales Lead, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly influencing both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step into the manager role when needed. You represent the brand, help develop an engaged team, support an inclusive store environment, and uphold visual and operational standards while keeping the customer central. You use tools and technology to support a customer-focused, profitable business and provide a seamless omnichannel shopping experience.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience (preferred).
- Management experience (preferred).
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
- Step into the role of manager when needed.
Benefits
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
