Sales Lead-ANN

Knitwell Group • Germantown, TN

3d • Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to empower women through authentic self-expression. The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and guides and supports associates. The role affects both the customer and associate experience and collaborates with the Store Manager to learn store functions and be prepared to step in as manager when needed.

The Sales Lead represents the brand, supports onboarding and associate development, and helps maintain an inclusive store environment. The role upholds visual and operational standards, supports a customer-focused and profitable business, coaches associates, builds productive team relationships, and uses technology and available tools to communicate company priorities and promotions and deliver a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed