Sales Lead-ANN

KnitWell Group • Smithfield, NC

2d • Onsite

About The Position

As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly affecting both customer and associate experiences. You collaborate with the Store Manager to become an expert on store functions and are ready to step in as manager when needed.

You represent the brand and model personalized customer experience behaviors. You help store leaders onboard and develop an effective, engaged team; support an inclusive store environment; uphold visual and operational standards; and use tools to promote a customer-focused team environment and profitable business. You provide timely feedback and coaching, build productive relationships with the team, and use technology to stay informed about company priorities and promotions. You help customers have a seamless omnichannel shopping experience and step into the manager role when needed.

This is a regular, part-time position at Store 2930-Carolina Premium Outlets in Smithfield, North Carolina.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoy communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Take initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed