Sales Lead-ANN

KnitWell Group•Orlando, FL

3d•Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and provides guidance and support to associates. The role directly affects both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead develops expertise in store functions and is prepared to step into the manager role when needed.

Requirements

Technology proficiency and ability to operate a point-of-sale system.
Enjoy communicating and coaching.
Flexible availability, including evenings, weekends, and holidays.
Take initiative in making thoughtful decisions.
Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

Six months of retail sales experience.
Management experience.

Responsibilities

Represent the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment where associates feel welcome and engaged.
Uphold high visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching to help associates perform well in customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
Step into the manager role when needed.