Sales Lead-ANN

KnitWell Group•Camarillo, CA
•Onsite

About The Position

As a Sales Lead, you support and model excellent customer experiences, deliver personalized service, and guide and support associates. You have a direct impact on both the customer and associate experience. In collaboration with the Store Manager, you learn store functions and are prepared to step in as manager when needed. The role includes representing the brand, supporting onboarding and team development, maintaining an inclusive store environment, and upholding visual and operational standards with a focus on customers. You use tools and technology to support a customer-focused, profitable business and a seamless omnichannel shopping experience. You provide timely feedback and coaching, build productive relationships with the team, and help associates succeed in customer interactions. This is a regular part-time position at the Camarillo Premium Outlets store in Camarillo, California. The pay range is $17.90–$22.35 per hour.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoy communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience (preferred).
  • Management experience (preferred).

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates succeed in customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions, and use available tools to provide customers with a seamless omnichannel shopping experience.
  • Step into the role of manager when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
  • Benefit availability depends on employment type, role, and eligibility requirements.
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