Sales Lead (LOFT Store _ Dallas, TX)

Knitwell Group•Dallas, TX

1d•Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, with a focus on personalized service and providing guidance and support to associates. The role affects both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead learns store functions and is prepared to step into the manager role when needed. The Sales Lead represents the brand, helps develop an engaged team, supports an inclusive store environment, and upholds visual and operational standards while prioritizing customers. The role uses available tools and technology to support business priorities, promotions, and a seamless omnichannel shopping experience.

Requirements

Technology proficiency and ability to operate a point-of-sale system.
Enjoys communicating and coaching.
Flexible availability, including evenings, weekends, and holidays.
Takes initiative in making thoughtful decisions.
Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

1 year of retail sales experience.
Key Holder, Sales Lead, or training experience.

Responsibilities

Represent the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment where associates feel welcome and engaged.
Uphold visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching to help associates succeed in customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
Step into the role of manager when needed.