Ford Sales Lead Specialist

Lithia & Driveway•Norfolk, VA

13d•Onsite

About The Position

Priority Ford Norfolk is looking for a motivated Sales Lead Specialist to join their growing team. This role is for a people person who thrives on connecting with customers, following up on opportunities, and helping drive sales success. The ideal candidate is organized, customer-focused, and ready to build a rewarding career with one of the largest automotive retailers in North America. Priority Ford is part of Lithia & Driveway, a large automotive retailer with hundreds of dealership locations nationwide and continued growth opportunities. They offer stability, resources, and career advancement. Through Driveway, their digital automotive platform, they are transforming how customers shop, buy, sell, and service vehicles.

Requirements

Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Positive attitude and strong work ethic
Comfortable using computers, CRM systems, and digital communication tools
High school diploma or equivalent required
Valid driver’s license and acceptable driving record
18 years or older required

Nice To Haves

Previous sales, customer service, call center, BDC, or automotive experience is a plus

Responsibilities

Respond promptly to internet, phone, chat, and digital sales inquiries
Build rapport with prospective customers and provide an exceptional first impression
Schedule appointments for the sales team and help drive showroom traffic
Follow up with leads through phone calls, text messages, and email campaigns
Maintain accurate customer records in the CRM system
Work closely with sales managers and product specialists to maximize lead conversion
Meet individual and team performance goals
Deliver a professional, customer-first experience throughout the sales process