Sales Keyholder, PT

Under Armour • Marysville, WA

9d • $19 - $21

About The Position

The Sales Keyholder is a store-floor leadership role that supports store leaders by driving sales, coaching teammates, and maintaining an energetic selling environment. The role is an entry point into retail leadership and includes acting as the leader on duty, modeling the brand’s Athlete service standards, and helping the store achieve sales and retail/omni KPI targets.

The Sales Keyholder supports customer service, teammate development, store presentation, loss prevention, safety, and audit expectations. Responsibilities also include opening and closing the store when needed, providing detailed product information, supporting merchandise and floor-set standards, reviewing sales and payroll goals, making scheduling adjustments to meet business needs, building Athlete loyalty through in-store experiences and applications, and assuming Stock Keyholder duties as necessary. Other tasks may be assigned by management.

Requirements

• At least 18 years old.
• High school degree or equivalent.
• At least 1 year of retail or customer service experience.
• Fluency in the local language; basic English is a plus.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Knowledge of store operations, visual merchandising, stockroom operations, risk management, and safety.
• Moderate knowledge of industry and retail operations, and the ability to apply this knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
• Comfort with or willingness to learn technology such as handheld and mobile devices.
• Strong communication skills.
• Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kg during each work shift, with or without accommodation.

Responsibilities

• Ensure all teammates provide great customer service.
• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support sales and retail/omni KPI target achievement.
• Act as leader on duty and model the brand’s Athlete service standards and selling behaviors.
• Provide in-depth information about a wide portfolio of technical products.
• Partner with store leadership to maintain merchandise and floor-set standards.
• Evaluate store sales and payroll goals using payroll reports and tools, and make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experiences using available applications.
• Communicate effectively with Athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks assigned by management.

Benefits

• Generous employee discount.
• Opportunity to participate in special contests to win merchandise and other exclusive prizes.
• Work-Life Assistance Program supporting health, personal, family, or work-related challenges.
• High-energy work environment alongside people who appreciate teamwork.
• Opportunities for professional development and advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED