Sales Keyholder, PT

Under Armour•Oklahoma City, OK
•$15 - $17

About The Position

As a Sales Keyholder, you support store leaders by driving sales, coaching teammates, and maintaining an energetic store environment. This role is an entry point into store leadership and helps ensure each shift delivers a strong customer experience. Sales Keyholders may act as the leader on duty, open and close the store when necessary, and assume Stock Keyholder responsibilities as needed.

Requirements

  • At least 18 years old.
  • High school degree or equivalent.
  • At least 1 year of retail or customer service experience.
  • Fluency in the local language; basic English is a plus.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of store operations, visual merchandising, stockroom operations, risk management, and safety.
  • Moderate knowledge of industry and retail operations, and ability to apply that knowledge to create solutions.
  • Advanced selling experience and comprehensive industry understanding.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
  • Comfort with or willingness to learn technology such as handheld and mobile devices.
  • Strong communication skills.
  • Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kgs. during each work shift, with or without accommodation.

Responsibilities

  • Ensure teammates provide great customer service.
  • Lead a selling culture and enhance the customer experience.
  • Recognize and reward teammate performance.
  • Coach, train, and support teammates.
  • Manage loss prevention, safety, and audit expectations and results.
  • Keep the store neat, clean, and well-stocked.
  • Open and close the store when necessary.
  • Support achievement of sales and retail/omni KPI targets.
  • Act as leader on duty and model the brand’s Athlete service standards and selling behaviors.
  • Provide in-depth information about a wide portfolio of technical products.
  • Partner with store leadership to maintain merchandise and floor-set standards.
  • Evaluate store sales and payroll goals using payroll reports and tools, and make scheduling adjustments to meet business needs.
  • Build Athlete loyalty through the in-store experience using available applications.
  • Communicate effectively with Athletes, teammates, and leadership.
  • Assume Stock Keyholder responsibilities as necessary.
  • Perform other tasks as assigned by management.

Benefits

  • Generous employee discount.
  • Opportunity to participate in special contests to win merchandise and other exclusive prizes.
  • Work-Life Assistance Program supporting health, personal, family, or work-related challenges.
  • High-energy environment working alongside people who appreciate teamwork.
  • Opportunities for professional development and advancement.
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