Sales Keyholder, PT

Under Armour•East Lampeter Township, PA
•$17 - $21

About The Position

As a Sales Keyholder at Under Armour, you support store leaders by driving sales, coaching teammates, and maintaining an energetic and effective store environment. The position is described as an initial step into leadership, with responsibility for leading the floor and serving as leader on duty when needed. You help deliver strong customer experiences, support retail and omnichannel performance goals, and uphold the brand’s Athlete service standards and selling behaviors. You may also assume Stock Keyholder responsibilities as necessary.

Requirements

  • At least 18 years old.
  • High school degree or equivalent.
  • At least 1 year of retail or customer service experience.
  • Fluency in the local language; basic English is a plus.
  • Availability for a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of store operations, visual merchandising, stockroom operations, risk management, and safety.
  • Moderate knowledge of industry and retail operations, and ability to apply this knowledge to create solutions.
  • Advanced selling experience and comprehensive industry understanding.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
  • Comfort with or willingness to learn technology such as handheld and mobile devices.
  • Strong communication skills.
  • Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kg during each work shift, with or without accommodation.

Responsibilities

  • Ensure teammates provide great customer service.
  • Lead a selling culture and enhance the customer experience.
  • Recognize and reward teammate performance.
  • Coach, train, and support teammates.
  • Manage loss prevention, safety, and audit expectations and results.
  • Keep the store neat, clean, and well-stocked.
  • Open and close the store when necessary.
  • Support achievement of sales and retail/omnichannel KPI targets.
  • Act as leader on duty and model the brand’s Athlete service standards and selling behaviors.
  • Provide in-depth information about a wide portfolio of technical products.
  • Partner with store leadership to maintain merchandise and floor-set standards.
  • Evaluate store sales and payroll goals using payroll reports and tools, and make scheduling adjustments to meet business needs.
  • Build Athlete loyalty through the in-store experience and available applications.
  • Communicate effectively with Athletes, teammates, and leadership.
  • Assume Stock Keyholder responsibilities as necessary.
  • Perform other tasks as assigned by management.

Benefits

  • Generous employee discount.
  • Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes.
  • Work-Life Assistance Program to support health, personal, family, or work-related challenges.
  • High-energy environment working alongside people who appreciate the power of a team.
  • Opportunities for professional development and advancement.
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