Sales Keyholder, PT

Under Armour•Cabazon, CA
•$19 - $21

About The Position

The Sales Keyholder supports store leaders by driving sales, coaching teammates, and maintaining an energetic store environment. This role is an introductory leadership opportunity, with responsibility for leading the sales floor, supporting the customer experience, and serving as the leader on duty when needed. The Sales Keyholder models Under Armour’s Athlete service standards and selling behaviors, provides product information, and works with store leadership to maintain merchandise and floor-set standards. The role may also assume Stock Keyholder responsibilities as necessary.

Requirements

  • At least 18 years old.
  • High school degree or equivalent.
  • At least 1 year of retail or customer-service experience.
  • Fluency in the local language; basic English is a plus.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of store operations, visual merchandising, stockroom operations, risk management, and safety.
  • Moderate knowledge of industry and retail operations and the ability to apply that knowledge to create solutions.
  • Advanced selling experience and comprehensive industry understanding.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
  • Comfort with or willingness to learn technology, such as handheld and mobile devices.
  • Strong communication skills.
  • Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kg during each work shift, with or without accommodation.

Responsibilities

  • Ensure teammates provide excellent customer service.
  • Lead a selling culture and enhance the customer experience.
  • Recognize and reward teammate performance.
  • Coach, train, and support teammates.
  • Manage loss-prevention, safety, and audit expectations and results.
  • Keep the store neat, clean, and well-stocked.
  • Open and close the store when necessary.
  • Support sales and retail/omni KPI target achievement.
  • Act as leader on duty and consistently model the brand’s Athlete service standards and selling behaviors.
  • Provide in-depth information about a wide portfolio of technical products.
  • Partner with store leadership to maintain merchandise and floor-set standards.
  • Evaluate store sales and payroll goals using reports and tools, and make scheduling adjustments to meet business needs.
  • Build Athlete loyalty through the in-store experience and available applications.
  • Communicate effectively with Athletes, teammates, and leadership.
  • Assume Stock Keyholder responsibilities as necessary.
  • Perform other tasks as assigned by management.

Benefits

  • Generous employee discount.
  • Opportunity to participate in special contests to win merchandise and other exclusive prizes.
  • Work-Life Assistance Program supporting health, personal, family, or work-related challenges.
  • High-energy work environment alongside people who appreciate teamwork.
  • Opportunities for professional development and advancement.
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