Sales Keyholder, PT

Under Armour•San Marcos, TX
•$17 - $21

About The Position

As a Sales Keyholder, you are a right hand to store leaders, driving sales, coaching teammates, and maintaining an energetic store environment. This role is a first step into leadership and involves leading the sales floor, supporting store operations, and delivering a strong customer experience. Sales Keyholders may act as the leader on duty and assume Stock Keyholder responsibilities when necessary.

Requirements

  • At least 18 years old.
  • High school degree or equivalent.
  • At least 1 year of retail or customer service experience.
  • Fluency in the local language; basic English is a plus.
  • Available to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of store operations, visual merchandising, stockroom operations, risk management, and safety.
  • Moderate knowledge of industry and retail operations, with the ability to apply that knowledge to create solutions.
  • Advanced selling experience and comprehensive industry understanding.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
  • Comfort with technology, such as handheld and mobile devices, or willingness to learn.
  • Strong communication skills.
  • Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kgs during each work shift, with or without accommodation.

Responsibilities

  • Ensure all teammates provide great customer service.
  • Lead a selling culture and enhance the customer experience.
  • Recognize and reward performance.
  • Coach, train, and support teammates.
  • Manage loss prevention, safety, and audit expectations and results.
  • Ensure the store is neat, clean, and well-stocked.
  • Open and close the store when necessary.
  • Support achievement of sales and retail/omni KPI targets.
  • Act as leader on duty and model the brand’s Athlete service standards and selling behaviors.
  • Provide in-depth information about a wide portfolio of technical products.
  • Partner with store leadership to maintain merchandise and floor-set standards.
  • Evaluate store sales and payroll goals using payroll reports and tools, and adjust schedules to meet business needs.
  • Build Athlete loyalty through the in-store experience and available applications.
  • Communicate effectively with Athletes, teammates, and leadership.
  • Assume Stock Keyholder responsibilities as necessary.
  • Perform other tasks as assigned by management.

Benefits

  • Generous employee discount.
  • Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes.
  • Work-Life Assistance Program to support health, personal, family, or work-related challenges.
  • High-energy environment working alongside people who appreciate teamwork.
  • Opportunities for professional development and advancement.
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