Sales Inside

Foundation Building Materials•Peoria, IL

2d•$18 - $22

About The Position

Foundation Building Materials (FBM) is a construction materials distribution company serving commercial and residential construction markets in the United States and Canada. Alongside Unified Door & Hardware Group (UDHG), FBM provides construction materials and commercial door, frame, and hardware solutions. The organizations’ 8,000+ Team Members support operational excellence, innovation, and employee development. Inside Sales Professionals build customer relationships by providing product guidance and service, supporting customers at the front counter, and developing tailored solutions. The role combines sales support, order and quote management, customer communications, inventory and showroom upkeep, cash handling, and coordination with sales and operations teams. The position reports to the Branch Manager and is full-time, with a stated base pay range of $18.00–$22.00 per hour.

Requirements

High school diploma or equivalent.
At least 2 years of inside sales experience; incoming-call experience is preferred.
Excellent verbal communication skills and telephone manner.
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Familiarity with Windows operating systems.
Warehouse work that includes forklift experience or training.
Strong customer service and communication skills.
Attention to detail.
Ability to manage quotes, orders, and customer inquiries.

Nice To Haves

Experience in inside sales, construction, or building materials is preferred.
Incoming-call inside sales experience is preferred.

Responsibilities

Communicate professionally and courteously with customers before, during, and after sales.
Provide product knowledge and prepare accurate quotes and proposals.
Assist walk-in customers and promptly handle inquiries and complaints.
Drive profitable sales through selling, upselling, and cross-selling.
Enter orders, pricing, and customer data accurately into systems.
Respond to orders and quote requests by phone, email, fax, and other channels.
Collaborate with outside sales representatives and internal teams to fulfill customer needs.
Maintain stock levels, organize the showroom, and support physical inventories.
Schedule and coordinate inbound and outbound deliveries and shipping logistics.
Negotiate freight rates and manage inventory movement.
Operate and balance the cash register and drawer daily according to proper procedures.
Use management software for billing, reporting, and project tracking.
Maintain current product expertise.
Manage documentation and order details for large or complex projects.
Coordinate deliveries with Operations staff.
Coordinate the purchase and delivery of special products.
Attend required sales meetings and company training programs.
Support company values related to Safety, Customer Focus, Teamwork, Integrity, and being a Company of Choice.
Perform other duties as assigned.