Sales Floor Associate
About The Position
The Sales Floor Associate is a part-time role supporting Rebag’s retail sales and customer experience. The associate builds rapport with customers, captures and converts leads through engaging product presentations and follow-through, supports sales peers, develops customer relationships, and educates customers about resale and the benefits of selling pre-owned luxury items. Performance is measured and rewarded based on converting new business and creating loyal customers who recommend Rebag. The role calls for an energetic, organized, hardworking team player with a passion for fashion and sustainability and a commitment to exceptional customer experiences. Associates represent Rebag as brand ambassadors and contribute to store sales, customer retention, merchandising, stock operations, online order processing, and store upkeep. The position offers a salary range of $19–$25 and variable compensation of up to $12,000.
Requirements
- Team-oriented, with the ability to work cross-functionally with other groups.
- Strong organization, prioritization, and time-management skills, with attention to detail.
- Ability to work across multiple systems.
- Enthusiasm for and passion about changes in the resale industry.
- Relatable and conversational; comfortable approaching new people.
- Passion for fashion and sustainability.
- Tech savvy.
- Self-starter who enjoys new challenges.
- Ambitious and motivated to achieve goals and high standards.
- Ability to present a case study on the industry and explain what makes Rebag a leader in it.
- Lead by example.
- Comfortable standing for long periods.
- Ability to work weekends and evenings.
- Ability to lift up to 40 lbs based on role needs.
- Legal right to work in the United States.
Responsibilities
- Provide a high degree of customer service and an elevated customer experience.
- Meet or exceed personal, category, and store sales goals and KPIs.
- Build client relationships to support client acquisition and retention.
- Represent Rebag as a brand ambassador and aim to delight and surprise customers.
- Communicate product and customer feedback to the management team.
- Support company initiatives related to product launches, client service, and selling.
- Participate in training and meetings on product knowledge and new arrivals.
- Maintain knowledge of trends, designers, and brands.
- Ensure store visual merchandising standards are met and maintained.
- Support stock operations, process orders, and properly handle online purchase orders.
- Follow company policies and procedures and maintain practices, policies, and systems specified by the Rebag Bar philosophy.
- Perform store maintenance functions as needed or assigned.
- Multitask and coordinate efficiently, remain flexible with working hours, and handle additional ad hoc requests.
- Support sales peers and work as a team to help achieve store success.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
