Sales Floor Associate

TJMaxx • Carolina, PR

2d • Onsite

About The Position

The Sales Floor Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The role adheres to operational, merchandise, loss prevention, safety, and labor standards, and may be cross-trained in multiple store areas to support business needs.

The associate supports a positive store culture through honesty, integrity, and respect; accurately processes purchases and returns; promotes credit and loyalty programs; prepares and maintains merchandise according to company standards; and participates in store recovery, cleanliness, and shrink-reduction efforts. The associate also gives and receives feedback and performs other duties as assigned.

The position is at TJ Maxx Store 1210 in Carolina, Puerto Rico. The starting pay range is USD $12.25 to $12.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Able to lift heavy objects with or without reasonable accommodation.
• Able to work effectively with peers and supervisors.
• Retail customer experience preferred.

Nice To Haves

• Retail customer experience.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience practices.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Follow the merchandising philosophy and established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain sales-floor organization, cleanliness, and recovery standards, and help maintain and clean the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.
• May be cross-trained in multiple areas of the store to support business needs.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for associates who meet service or hours requirements
• Health care flexible spending account (FSA) for associates who meet service or hours requirements
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance for associates who meet service or hours requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed