Sales Floor Assistant Manager

Salt and Light•Urbana, IL

About The Position

The Sales Floor Assistant Manager (SFAM) reports to the Sales Floor Manager and helps fulfill Salt & Light’s mission and vision by overseeing sales floor operations, including direct supervision of Sales Floor Team Members, Custodial Team Members, and assigned volunteers. The SFAM is responsible for thrift merchandise on the sales floor when the Sales Floor Manager is not working and works closely with that manager to maintain company standards. The role also supports communication with the Receiving & Processing Assistant Manager and Receiving & Processing Manager. The position focuses on helping provide a safe, welcoming environment for team members, volunteers, customers, and donors. Salt & Light seeks a motivated, resourceful, detail-oriented, team-minded person who loves Jesus and people and can think strategically across multiple priorities. Alignment with Salt & Light’s Statement of Beliefs and a pastoral reference are required for consideration.

Requirements

Align with Salt & Light’s Statement of Beliefs and commit to its mission and vision.
Provide a pastoral reference for consideration.
Have retail management experience.
Have at least a high school diploma or equivalent.
Be able to read and write in English.
Have excellent interpersonal skills and be able to work well with diverse staff and volunteers.
Have excellent organizational skills and attention to detail.
Be able to think strategically across multiple priorities and initiatives.
Be a self-starter and solution-focused.
Be proficient with Microsoft Office Suite.
Be able to read, perform basic math, and handle cash.
Be able to stand, bend, and lift merchandise throughout an 8-hour shift.
Be able to lift 50 pounds or more with assistance.
Understand the Gospel message, be willing to pray and share the Gospel, and regularly attend a local church.

Nice To Haves

Prior knowledge of valuing home goods, toys, electronics, antiques, and memorabilia.
Ability to identify and price name-brand clothing, shoes, and purses.
Proficiency with and ability to quickly learn the organization’s point-of-sale system.

Responsibilities

Help maintain a safe and welcoming environment for team members, volunteers, customers, and donors that reflects the grace and truth of Jesus.
Ensure the appropriate number of registers are staffed and supplied.
Coach Sales Floor Team Members and assigned volunteers on maintaining healthy, positive relationships with one another, customers, and partner organizations.
Oversee and promptly remove dated products at both locations to make room for new products.
Oversee thrift shelf management and merchandising.
Identify items that should be removed, retagged, or repriced.
Ensure the sales floor is clean and well organized.
Complete customer and store paperwork accurately.
Handle and report cash accurately.
Support communication with the Receiving & Processing Assistant Manager and Receiving & Processing Manager.
Oversee sales floor operations and directly supervise Sales Floor Team Members, Custodial Team Members, and assigned volunteers.
Take responsibility for thrift merchandise on the sales floor when the Sales Floor Manager is not working and work with the manager to ensure company standards are met.