Sales Events Coordinator ("Coordinador/a de Ventas y Eventos")

Azul Hospitality•Dallas, TX

3d•Onsite

About The Position

The Sales Events Coordinator provides clerical, secretarial, and administrative support to the Sales Department and helps the Director of Sales & Marketing meet and exceed forecasted revenue goals. The coordinator supports sales of the hotel to group, corporate, and leisure prospects while presenting the hotel’s brand identity. The role also provides client and hotel support, coordinates logistics for small-group meetings, and helps maintain a positive guest experience and effective communication across departments. The position is based at the Renaissance Saint Elm Dallas Downtown Hotel in Dallas, Texas. A high school education or equivalent is required; a bachelor’s degree is preferred. Sales and Marketing experience and prior administrative experience are preferred. The schedule may vary with hotel business needs, and occasional travel may be required.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal, written, and electronic communication skills.
Considerable knowledge of complex mathematical calculations and computer programs.
Excellent leadership capability and customer-relations skills.
Strong attention to detail, organizational skills, and communication skills.
Intermediate computer skills and basic computational ability.
Ability to analyze and anticipate user needs and make judgments to ensure appropriate tools are available at the property.
Ability to work effectively with internal and external customers, including with patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Knowledge of the basic functions of Windows OS, MS Office, PMS, PBX, key systems, and POS.
Ability to work independently and take initiative.
Ability to travel occasionally as needed.
Ability to provide and maintain a valid driver's license, as the position may require operating motorized and electric vehicles.
Ability to meet the role’s physical demands, including sitting at a desk for up to eight hours, walking and standing, maneuvering between simultaneous functions, lifting up to 45 pounds as needed, and operating office equipment.
Maintain a neat, clean, and well-groomed appearance according to Azul Hospitality and property-specific standards.
Regular attendance and compliance with hotel rules and regulations.

Nice To Haves

Bachelor’s degree.
Sales & Marketing experience.
Prior experience in an administrative role.

Responsibilities

Assist the Director of Sales and/or Sales Managers in selling the hotel to group, corporate, and leisure prospects.
Provide administrative and clerical support to the Director of Sales & Marketing and the Sales & Marketing team.
Handle incoming and outgoing correspondence and maintain department records and filing systems.
Arrange appointments and meetings for sales managers and prepare meeting packets and other Sales & Marketing materials.
Monitor office-supply inventory and place orders as needed.
Process client leads, investigate hotel and preferred guest program issues, and obtain or send collateral materials.
Follow up on outstanding responses; call, fax, and email clients; and respond to requests.
Manage logistics for small-group meetings for key clients.
Generate reports and compile statistical information as requested.
Prepare and submit purchase orders according to hotel procedures.
Assist with BEOs, group resumes, room blocks, and related sales materials.
Notify clients of key dates, including cutoff dates and payment deadlines.
Promote product quality and a distinctive guest experience, and maintain the appearance of the hotel by addressing items that are out of place.
Maintain a positive, friendly manner when interacting with guests and staff.
Develop interdepartmental relationships and maintain open communication to support efficient information transfer.
Assist with guest inquiries, follow company and safety and security policies, and report maintenance problems, hazards, accidents, or injuries.
Perform other reasonable duties assigned by managers or supervisors.
Attend scheduled training sessions and meetings and maintain regular attendance.