Sales & Events Manager Administrator
About The Position
The Sales & Events Administrator for Alyeska Resort in Girdwood, Alaska, is the first point of contact for the Sales & Events office. The role responds to and qualifies incoming leads from various channels and assigns them to the appropriate sales manager for follow-up. It also provides on-site support for site inspections, event management, FAM tours, tour groups, and general office administration. The administrator coordinates with hotel operating departments, attends and reports on Resume and BEO communication meetings, responds to special requests, prepares and executes amenities, and manages day-use bookings and internal meetings. The successful candidate is self-motivated and self-managed, collaborative, adaptable, composed under pressure, and able to prioritize effectively. The role occasionally requires extended hours and weekend work during peak business periods and to meet deadlines. Alyeska Resort describes itself as Alaska’s premier year-round destination, with a 299-room hotel and opportunities for employees to work hard and enjoy the surrounding community and outdoor activities.
Requirements
- Bachelor’s degree in sales, marketing, or hospitality, or an equivalent combination of education and experience.
- Microsoft Office computer literacy.
- Excellent verbal and written communication and presentation skills.
- Strong organizational skills and the ability to prioritize.
- Excellent time-management skills and the ability to delegate and handle multiple priorities.
- Self-motivated and results-oriented.
- Ability to work as a team player.
- Ability to work some weekends and holidays.
- Valid U.S. driver’s license.
Nice To Haves
- One to three years of hotel sales and resort operations experience is strongly preferred.
- Previous experience in hotel operations is preferred.
- Experience with Opera Sales and Catering and PMS systems is preferred.
- Working knowledge of OPERA, Ideas, and Microsoft Office is considered an asset.
Responsibilities
- Respond to and qualify incoming sales and event leads through various channels.
- Assign qualified leads to the appropriate sales manager for follow-up.
- Provide on-site support for site inspections and event management.
- Organize FAM tours and tour groups.
- Perform general office administration for the Sales & Events office.
- Build rapport and coordinate with hotel operating departments.
- Attend and report on Resume and BEO communication meetings.
- Respond to special requests.
- Prepare and execute amenities.
- Manage day-use bookings and internal meetings.
- Assist with obtaining new business as part of the sales team.
Benefits
- Vision, dental, and medical insurance for regular full-time employees.
- Paid holidays and paid time off (vacation and personal).
- Free season pass for employees and qualified dependents.
- Roth 401(k) and 401(k) retirement savings plan.
- Discounts for rooms at The Hotel Alyeska and affiliate hotels.
- Discounts in resort restaurants, shops, and fitness center/pool.
- Relocation available.
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What This Job Offers
Job Type
Full-time
