Sales & Event Coordinator

Royal Palm South Beach Miami, a Tribute Portfolio Resort • Miami Beach, FL

3d

About The Position

The Sales & Event Coordinator role is described in the posting as a Reservation Group Coordinator position at the newly reimagined Royal Palm South Beach Miami. The coordinator serves as a connection between the sales, events, and front office teams, managing group reservations and guest details to support smooth group stays and exceptional guest experiences. The role involves handling room blocks, reservations, billing details, group changes, cancellations, special requests, inventory, reporting, and records in the property management system. The coordinator also provides customer service to internal and external guests and supports the Reservations and Sales teams as needed.

Royal Palm South Beach Miami is a beachfront hotel in Miami Beach that reopened in July 2026 following a $110 million renovation. It is described as a premium lifestyle hotel with 404 redesigned guestrooms and 20,000 square feet of indoor and outdoor event space. The hotel is part of Davidson Hospitality Group, a full-service hospitality management company operating hotels, restaurants, dining, and entertainment venues across the United States.

Requirements

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office and property management systems such as Opera or similar.
• Ability to work collaboratively across departments.
• Strong customer service mindset and professional demeanor.

Nice To Haves

• Previous hotel or reservations experience is preferred.
• A bachelor’s degree or equivalent hospitality experience is preferred.

Responsibilities

• Manage group rooming lists, reservations, and billing details.
• Communicate with clients and internal departments to ensure group experiences run smoothly.
• Process group changes, cancellations, and special requests.
• Monitor inventory to optimize room block utilization.
• Prepare and distribute reports on group status and pick-up.
• Maintain accurate records in the property management system.
• Provide customer service to internal and external guests.
• Support the Reservations and Sales teams as needed.

Benefits

• Multiple tiers of medical coverage.
• Dental and vision coverage.
• 24/7 Teledoc service.
• Free maintenance medications.
• Pet insurance.
• Hotel discounts.
• Tuition reimbursement.
• Paid time off, including vacation, sick, bereavement, and holidays.
• 401(k) match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed