Event Sales Coordinator

Haywire • Plano, TX

4d

About The Position

The Event Sales Coordinator supports the Events Sales Manager in planning and executing private dining and large-party events. The coordinator responds to initial sales leads received through TripleSeat and telephone inquiries, organizes booking documents, closes event sales, gathers weekly BEOs for manager meetings, and creates floor charts for upcoming events. The role also develops and maintains business relationships inside and outside the restaurant, including participating in offsite, store-sponsored events when the Events Sales Manager is unavailable.

Requirements

• High school diploma or GED.
• Experience in hospitality or customer service.
• Excellent organizational and planning skills in a high-volume environment.
• Ability to anticipate problems and make contingency plans.
• Strong interpersonal and communication skills.
• Charming demeanor and positive attitude.
• Flexible and approachable.
• Strong leadership qualities.
• High energy and upbeat.

Responsibilities

• Close event financials from the previous day or weekend.
• Ensure booking documents are accurate and file them in the Events Binder.
• Email guests for feedback and to promote future bookings.
• Enter TripleSeat events into OpenTable to ensure continuity.
• Follow up by email and phone with guests who have not finalized bookings or are missing essential booking documents or details.
• Gather BEOs and menus for the weekly Operations team meeting for parties under 20 in the main dining room.
• Provide the initial response to leads received through TripleSeat.
• Assist with site tours when the Events Sales Manager is unavailable.
• Assist with bookings for larger parties when the Events Sales Manager is unavailable.
• Support the Events Sales Manager in planning and executing private dining and large-party events.
• Organize booking documents, close event sales, gather weekly BEOs for manager meetings, and create floor charts for upcoming events.
• Develop and maintain business relationships inside and outside the restaurant, including participating in offsite, store-sponsored events when the Events Sales Manager is unavailable.

Benefits

• Medical insurance benefits are available for hourly workers who average 30 hours per week.
• 401(k) is available for employees age 21 or older after one year (a 12-month period with 1,000 hours of service).
• Multiple pathways for growth and development, with opportunities for promotion into management and other leadership roles.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED